Item Limit Per Customer Policy

 

Date Last Updated: 1st Sept, 2021 

This Policy may be updated at any time, to ensure it is as relevant as possible.
The Policy includes but is not limited to the information below.  Learning Express Toys of Fort Collins will use discretion in dealing with any situation that falls outside of the following information.

Preamble

We, Learning Express Toys of Fort Collins, always aim to provide our customers with the best service possible. We believe this includes creating Item Limits on rare/popular items to ensure as many of our customers as possible do not miss out on their newest collectables. We do not support reselling at exorbitant prices, which is why during a Pre-Order we will often impose Item Limits Per Customer.  LEFOCO.biz reserves the right to limit the purchase of any items on this site. Products sold on our website are for end-user customers only and are not for resale. We reserve the right to refuse or cancel any order if we suspect you are purchasing products for resale.  Further, if we suspect you are purchasing for the purpose of reselling we may block your access to our site.

By purchasing on our website, you agree to be bound by these Terms and Conditions of sale.

Definition

At Learning Express Toys of Fort Collins we put our customers first, which means we do impose certain Item Per Customer limits on rare, hard to find, and popular products.  In addition to this, in relation to our customers' own safety on our website, we also run Fraud Analysis Checks, which show when multiple orders have been processed using the same information. This is for the benefit of our customers and so we are the first to become aware if something has gone wrong in any way.  This information may be used for any order processing. This information is not shared outside of our website. 

The below Terms & Conditions include any items purchased in a larger quantity than is permitted, whether this is in the same order or if it is in separate orders or that item is duplicated in a set.

 

Terms & Conditions

  1. If any item states 'Limit Per Customer' or 'Limit' or 'LIMIT' with or without a number amount, in any section of the title and/or product page, Learning Express Toys of Fort Collins reasonably assumes this to be adhered to.  This may be a Pre-Order item, or it may be a regular item.

  2. Individual items that are part of sets that are added to the same or subsequent order, are included in this limitation.

  3. If any item stating the above is purchased in a quantity in excess of the limit, your entire order, or the duplicate item, may be cancelled and refunded immediately, or any time until it has shipped.

  4. Please note, any refunds from cancellations are initiated by us immediately, however the funds may take between 2-7 business days to arrive back into the account.  The delay is caused by the processes of the banks.

  5. According to our Cancellation Policy (see Cancellation Policy page) we do not charge Cancellation Fees for this type of Cancellation.

  6. We are not required to inform you that the item is about to be cancelled as it is assumed that by placing an order on this website all customers are aware of the rules, particularly those listed on product pages and are seen before purchase. However as a courtesy, we are often able to send an email about this beforehand. You will also receive an automated cancellation email and/or text message.

  7. Your order may be cancelled due to the 'Item Limit Per Customer' Policy for reasons including but not limited to:
         i.    Duplicate Address on Orders
         ii.   Duplicate Email Address on Orders
         iii.  Duplicate Phone Numbers on Orders
         iv.  PayPal Email Address/Account Information
         v.   Credit Card Name Information (Fraud Analysis)
         vi.  Other Fraud Analysis Failure
         vii.  Cross channel (lefoco.biz and learningexpress.com/foco) orders for a limit 1 item

         viii.  Multiple Orders Using the Same IP Address
         ix. More than one of a design - this applies to Exclusives Limit items only. 
                (ie - if a design has 8", 12", and 16",  you may only purchase one size of the Exclusive. 
                 So, an 8" or a 12" or a 16" is ok, but not an 8" and a 12" of the same design)

  8. Learning Express Toys of Fort Collins will always use discretion in determining if an order has been duplicated, using the above information and anything else at our disposal. We will attempt to use two or more reasons before cancelling an order under the Item Limit Per Customer Policy; however we may cancel an order if only one reason is valid.

  9. If an Item has once had an Item Limit, but it is no longer stated on any titles or product pages, there is no longer a Limit Per Customer, usually in the case where an item was originally Pre-Order with a limit, but has since come in stock.

  10. Learning Express Toys of Fort Collins maintains the right to refuse service to any customer for any reason, including repeat offence of the Item Limit Per Customer Policy. This includes but is not limited to blocking/banning customers from this website or social media accounts. We do not tolerate any bullying or harassing behavior in regards to any decisions made, or otherwise.