Site Updates and Changes
Known issues being worked, things we've changed, suggestions we've received.
- Cart items not in cart at checkout. This is an issue with our Host and how they handle inventory. They are aware of the issue and are working on it. Once we can change to inventory reduction on "Add to Cart" we'll make the change on the site. For the time being all we can do is offer our apologies and thanks for bearing with us.
2/27 - site updates: policies, some mobile and look and feel changes, changes based on feedback!
2/28 - site updates: mobile look and feel, mobile constancy to desktop
3/1 - 10:30am inventory technical issue resolved, will redo at 6pm. 5" Valentines photos corrected. Apologies!
3/2 - Shipping Policy updated, updates page added
3/4 - Due to complaints we decided to remove the inventory refresh countdown. We will be loading inventory as we receive it but not announcing. To manage expectations, bear in mind we run a full brick and mortar toy store as well as this site, so we receive freight on a daily basis from two carriers.
3/6 - Shipping to Canada temporarily suspended, new carrier being found.
3/18 - Inventory
3/30 - heavy freight delivery and higher than normal order volume causing shipping delays. We will be prioritizing shipping on any Easter related Squishmallow order for the next 1-2 days. Delays for other orders of 2-5 days.
3/30 - Update to the update, one of our shippers got food poisoning and had to be sent home. When it rains it pours! We'll be working late to get shipments out. Thank you all for your patience!! ~Steve
4/2 - Thank you everyone for your patience! We're still catching up but still have some delays. We're processing orders as they arrived in the system, so oldest first.
4/2 - Update 2.0 - many cuts, a wrist in a cast, box stock nearly depleted aaaaand we're still not fully caught up. a little over 100 shipments today. We should be fully caught up Monday 4/5 by our pickup at 4:30pm.
4/6 - Whelp, we caught up at 1230pm today, 4.5hrs after I thought we would, but we're there!
4/10 - large inventory load up 4/11 in the evening. We found a buried box of Springtime 16" so there will be 1 or 2 sets of that (we have to QC the box). There will also be Easter being sold individually and some other surprises and overstock items. Many items will be Limit 1.
- Disclaimers splash page removed, link to disclaimers added to footer
- Modify color schemes to be more friendly to persons with dyslexia.
Work in progress, please let us know what pages need work
UPDATE - we believe we have it right, if you have problems reading our site due to color contrast or other issues, please let us know
- Mobile navigation
On going, please let us know what pages aren't displaying properly for you.
All your feedback is greatly appreciated!!